Home Credit Bank
Home Credit Bank’s intranet portal was created more than ten years ago. Now it is outdated and doesn't contain all the necessary information. Bank employees complained that it was difficult to work with; the double navigation in the menu on the left was confusing. There are not enough functions for ease of access; for example, communicating with colleagues and searching for information, documents, and references could be much quicker.
My task was to create a portal to highlight the inner life and benefits of work in the bank, update the interface and revise the user experience to make it easier to access information. The corporate portal should provide a prompt solution to the current work tasks facing employees, increase the speed of interaction between them, facilitate the opportunity of collective solutions to problems arising during the work process and exchange of ideas.
The employee can create notes, reminders, or ideas
End-to-end search on the portal works across all pages, contacts, intranet documents and prompts in which section there is information on request when typing. Now bank employees spend less time searching for the information they need.
An employee can write to the administrator if some of their data is entered incorrectly.
An employee can write to a support team for any questions they have and problems encountered.
I developed a corporate portal, which is a complete communication system for bank employees, including information about the company, its workers, document flow, convenient notifications, and news.
At the moment, the layouts have been delivered and the customer highly appreciated my work. Now the portal is at the stage of implementation by the bank's developers.